At Yeerole, we strive to ensure your orders are delivered safely and on time. This Shipping Policy outlines our processing schedules, delivery options, and transit timelines. To track your order or if you have any questions, please contact us at support@yeerolehome.com.
Delivery Timelines & Processing
After an order is placed, our team will review and confirm the order details within 1–2 days.
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In-Stock Items
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Dispatch: Shipped directly from our warehouse within 48 hours after order confirmation.
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Total Estimated Delivery: 3–15 days from order confirmation.
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Custom / Pre-Order / Out-of-Stock Items
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Production: Made to order at our manufacturing facilities, taking 14–28 days after order confirmation.
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Transit Time: Once ready, shipped directly to customers in the United States (takes 28–42 days).
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Total Estimated Delivery: 43–72 days from order confirmation.
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Shipping Methods, Costs
|
Shipping Method |
Rate |
Service Level |
Courier |
|
Curbside Delivery |
Free |
Delivered to your curb or driveway. |
UPS, FedEx |
|
In-Home Delivery |
$299 |
Placed in the room of your choice, unboxed, and packaging removed. |
Specialized Freight Carriers |
|
White Glove Delivery |
$499 |
Placed in the room of your choice, full assembly included, and packaging removed. |
White Glove Delivery Partners |
Shipping Destinations
We currently ship to all of the 48 contiguous United States. Unfortunately, we do not ship to Alaska, Hawaii, Puerto Rico, or other international destinations. Please note that we cannot deliver to PO Boxes or APO/FPO addresses at this time.
Tracking
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during promotional events or holidays. Tracking information may take 48 to 72 hours to fully update. If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Shipping Delays
While we strive to deliver your order within the estimated timeframes, occasional delays may occur due to unforeseen circumstances, such as severe weather, carrier volume spikes, or peak holiday seasons. If your order experiences an unusual delay, please contact us at support@yeerolehome.com, and we will proactively coordinate with our carrier partners to resolve the issue.
Order Cancellations
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In-Stock Items: You may cancel your order for a full refund free of charge at any time before it has been shipped. Once the package has been shipped, the order cannot be canceled.
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Custom / Pre-Order / Out-of-Stock Items: All custom, pre-order, and out-of-stock items are made to order based on your selected configurations, materials, or specific requests. You may request to cancel or modify your order within 24 hours of placing the order. After the 24-hour period, your order will enter production. Once production has begun, the order cannot be canceled, modified, or exchanged, even if the item has not yet been shipped. Please carefully review and verify all selected configurations and other relevant information before placing your order, and pay particular attention to this time limit.
Taxes & Duties
Applicable sales tax will be calculated and displayed at checkout based on your shipping destination. Yeerole covers all import duties; you will not be charged any unexpected customs fees upon delivery.
We are Ready to Help:
support@yeerolehome.com
+1 (213)882-1009
Mon - Sun : 10:00am - 5:00pm (PST)